Ibom Air, United Nigeria Top List of Local Airlines with Most Missing and Delayed Luggage in 2024 — NCAA
By IDNN Aviation Desk | March 31, 2025
Over 47,900 pieces of baggage were reported missing or delayed by airlines operating in Nigeria in 2024, according to a new executive summary released by the Nigeria Civil Aviation Authority (NCAA).
The report, which details both domestic and international flight operations, identifies Ibom Air and United Nigeria as the top local carriers with the highest number of delayed or missing baggage, while Air France, KLM, and Egypt Air were named among the worst-performing international airlines in this category.
Domestic Airlines: Ibom Air, United Nigeria Lead Luggage Issues
According to the NCAA data:
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Ibom Air recorded the highest number among domestic carriers with 130 delayed/missing baggage.
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United Nigeria followed with 86 cases.
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Other local carriers with recorded incidents include:
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Air Peace – 74
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Aero Contractors – 47
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Max Air – 5
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Green Africa – 1
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NG Eagle and Rano Air – 1 each
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Meanwhile, Azman Air, Dana Air, Overland Airways, Value Jet, and XEJet recorded zero incidents of delayed or missing baggage on their domestic routes throughout the year.
International Airlines: Air France, KLM, and Egypt Air Top the List
On the international front, the numbers were significantly higher. Among the 30 foreign carriers operating in Nigeria, 26 airlines reported a combined total of 47,493 cases of delayed or missing luggage.
Top offenders include:
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Air France – 5,097 cases
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KLM – 4,696 cases
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Egypt Air – 4,462 cases
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Royal Air Maroc – 3,999
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British Airways – 3,737
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Kenya Airways – 3,122
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Virgin Atlantic – 2,942
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Turkish Airlines – 2,835
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Qatar Airways – 2,090
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Delta Airlines – 2,321
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United Airlines (USA) – 1,130
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Ethiopian Airlines – 1,197
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ASKY Airlines – 1,239
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TAAG Angola – 1,349
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RwandAir – 943
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Uganda Airlines – 487
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Air Cote d’Ivoire – 1,723
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South African Airways – 259
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Saudi Air – 13
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AWA (Africa World Airlines) – 670
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Emirates Airlines – 79
However, Cronos Airlines, Overland Airways, Ibom Air, and Value Jet Airlines recorded zero missing or delayed luggage on their international and regional routes in 2024.
Missing vs Found Baggage: The Final Count
Out of the 47,923 reported cases (combining both domestic and international flights):
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43,569 bags were eventually recovered.
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4,354 bags remained unaccounted for as of the end of 2024.
Key Takeaways:
International airlines were responsible for 99% of the luggage issues recorded, with domestic airlines accounting for just 430 cases.
The findings show a huge gap in baggage handling efficiency between Nigerian domestic carriers and foreign airlines operating in the country.
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